The most beautyfull view on Cape Town, people and service out standing.. Area super safe.. I am looking forward to come back there.. Super experience.. Many thanks to the hotel team.
emplacement ideal, salle de bain exagerement petite!? parking payant; et surtout connexion internet sept fois plus chere que dans un cyber cafe!!!!!!! sinon, chambres correctes, et petit dejeuner hyper copieux
renaud
8/10
RAPPORT QUALITE PRIX EXCEPTIONNEL CHAMBRE PDJ RESTAURANT EXCEPTIONNEL
Nous deux avons passe 14 nuits dans cette hotel, alors, on avait le temps de l'evaluer pleinement. La nourriture etait tres bonne, variee et copieuse. La chambre etait grande et la vue spectaculaire. Il fallait utiliser des taxis pour aller au V et A et au centre ville (Euros 4). On se sentait en securite dans le quartier. Peu d'extras - pas de frigo, pas de bonnet de douche etc. Nous y retournerions volontiers.
We stayed at the newly revamped hotel for two weeks and loved our stay. After an initial problem with our room, we were instantly upgraded to a large room with a breathtaking view of Lion's Head and the sea. The staff at The Ritz are simply wonderful! They are all friendly and helpful, always greeting us with a smile. The breakfast buffet was good, with eggs made to order and a good selection of other items. The hotel is one block from the Promenade where we enjoyed walking. There is a large choice of restaurants within walking distance and the area is safe. We did not take advantage of the revolving restaurant, but the views from up there were stunning! We would definitely stay at The Ritz again!
Satisfactoria lo hizo posible la gerente de turno, muy amable su atencion y preocupacion.
Johana
2/10
Went to dinner, returned to room and realized I need to buy water because there was none stocked in my room. Made the misteak of leaving my purse under the TV for 15 minutes while I went downstairs. During that time someone entered my room to drop off a âcomplimentaryâ dessert tray. Cute right? Wrong! Discovered several hundred US dollars went missing! Immediately reported it to manager on duty, he could have cared less and told me he couldnât go around accusing people and that he would alert the morning manager. Upon check out the next morning nobody knew of the situation and there was no follow up even a month after! Why are they entering rooms late at night and doing nothing about stolen money? This place is weird and shady. Lesson learned donât drop your guard for even a second. STAY FAR AWAY FROM THE RITZ...
The Ritsz hade en fantastisk service, personalen hjÀlpte oss med restaurangbokningar, tips pÄ aktiviteter, kollade vÀdret och var vÀldigt om sig och kring sig för oss.
Madeleine
4/10
No hairdryer, no robes, no slippers, hard pillows with no pillow choices, extractor not functioning in the bathroom, small bottled water only for 1 provided and 45 minutes to get room service to rectify after phoning multiple times made our stay very disappointing for a hotel that has been newly renovated, but has missed the mark. Fine details to the renovation like leaving the old brown covering inside the lift doors, badly covered passage walls / finishes and unfinished areas on the restaurant level makes one feel that the decoration upgrade was done as cheaply as possible. The staff in the restaurant were friendly and did ask how was our stay, but more needs to be done to tell guests that you can order a cooked breakfast, as the food variety on display was minimal.
Pity, because the past reviews online has been shocking, but we though that things would have dramatically changed due to a "complete renovation". A lot more work and attention to detail needed. Nice pool area though.