door broken on first room. second room no heat. third room took a full day to heat up because they turned off all heat when people are not there. had to sleep fully clothed in a coat. They did not plow the parking lot very well at all. said the maint man was on vacation. so hire a firm. what was the excuse for the rest of the month long stay? very poor unsatisfactory. If I had money I could have afforded to go somewhere else but I planned for a month stay. do not recommend this hotel.
The WiFi never worked. I called each day and got a different answer. While they are working that out they should remove that from their advertisements.
They didnât even clean the rooms on the second day. And the ice machines were all down.
We cut out trip short by a day because I had work obligations I was unable to meet with the lack of working WiFi and was tired of using my cell phone for a hot spot.
Ok so we are in a situation and are between houses,so we needed something for my 2 kids husband and 1,to make a long story short, the assistant manager needs to really learn how to treat people and not do dope on the job 2nd learn that judging someone by the color of their skin wont get u anywhere but in trouble..NEVER STAY HERE THEY SUCK!!!!!!
Hotel wasnât very clean, had to ask for different pillow cases. High risk location. Staff was friendly, however I did get double charged at different amounts, but they were quick to fix when brought to their attention.
Had to ask for new room after checking in as first room didn't have a functioning heating unit. Second room was still drafty as the door to the room had no weather stripping and had visible gaps between sides and bottom. One of the towels had someone's hair on it and there was a dirty towel still hanging on the back of the bathroom door. Tub had no stopper. Blow dryer didn't work, but was able to get replacement from staff. Right near hospital so sirens were sounding all night. Staff was very friendly though and apologetic about non-functional stuff.
In all the days I spent there my room was NEVER cleaned. The complimentary breakfast was toast/bagels an coffee. But by 8:00 everything was gone. The hallways were always dirty and it looks like many reside there for long periods of time. Not a good place for families or single females.
I read the other reviews before booking here. You cannot expect a 5 star hotel for the price you getting, but it was a really good deal. The room was clean, bathrooms clean and with extra toilet paper a towels, and the breakfast could be better (like include some hot sauce or ketchup). The downside was the internet was slow, but it was really close by the event I went too for a really affordable price. The staff members were helpful and professional. I will be back to the same hotel for my future events on the area.