Tanoa Tusitala Hotel

Travelled as a couple with three young kids, the staff were very professional and friendly. The swimming pool was great, kids pool was good under the shade a bit slippery around the edges though. Our room was cleaned daily, although it was a bit dusty on arrival. Water Milk Coffee was topped up everyday which was nice gesture. buffet breakfast was nice too the eggs were cooked to your preference. Great location it’s is close to everything shops and supermarket, right across the hotel there is a playground for kids Can’t fault anything just the dust in the room on arrival would definitely stay here again and recommend to everyone

Overall I enjoyed our stay here. Beautiful, spacious and clean rooms. Buffet breakfast was awesome Service was good but could be better. The aircon in a room was very cold when we checked in. I tried to turn decrease the coldness using the remote and had no luck. When I called reception to get help they advised me not to turn it off as

For our first time in Samoa, this hotel was great. Felt like a bit of an oasis in the town of Apia with gardens and covered walkways. Very convenient location - walking distance to the waterfront. Staff were helpful and friendly. Highlight was certainly the Fia Fia night! Complimentary breakfast very good with made to order omelettes and dinner menus also very good - especially the fish curry. The rooms are a little tired and could use a facelift.

The lady who checked me in was very unpleasant. I asked her to book my return airport transfer which she did not do. Then she mixed up the date of our early breakfast before the transfer. We were woken up at 5am one day too soon. I placed an wake up call the day before to test if they do it becaise i was worried that they would not. It turmed out that they did not wake us up as I suspected. However Helen the duty manager did her best to deal with the complain.

Comfortable, clean & quiet. Great City location.

It was ok, need to have more things to do as a family pkg.Also service need some improvements.

For the price of the stay, I felt the hotel could do more to improve the overall condition of the hotel (pool towels in very short supply, pool loungers with holes/dirty). Staff were nice and friendly though. The free breakfast was okay, nothing too impressive but it does the job. Overall I would go back but only if it was a little bit cheaper or the quality improved.

Great service and food.

Need improvement on customer service on some clerks at front desk. Also their phone service was not satisfied at all. Overall it was ok.

good hotel in center of apia