The staff was great! I needed a room to be close to an exit so I could easily take my dog in & out. They got me the last room on then1st floor. The floors in the room, however, were so dirty that I couldn’t walk without my shoes on, or keep a package of wet wipes at the bed so I could clean my feet off. The sink wasn’t attached to the countertop, the room was never cleaned in the 5 days I was there, I had to ask for hand soap because they only had 1 small bar in the room. The outside grass areas contained rubbish, cans, bottles, and dog poop. Apparently those with dogs didn’t go through the poop bags like I did. Also, someone kept propping that back door open. I can’t even count how many times I kicked rocks or the ashtray out of the door for security.