Ok, except that this web site sold the room with free internet, which was indeed not true. The hotel staff was kind enought to give it for free anyway.
No AC makes the room really hot during the summer, a fan was provided but made little difference and was really noisy. Walls are paper thin so you hear everything from the hallways. Bed rather uncomfortable and hard, not really hotel standards on pillows either. Shame because the location is good.
Wonderful stay my go to hotel when in Bristol wonderful location and fantastic rooms.
I have stayed here many times over the last 5 years and staff have always been helpful and friendly.
Had to transfer from a room on arrival as the window backed on to a patio area with people outside, then was given a room 2 floors up and unfortunately lift wasnât working which we was informed about 2 weeks before. The room next to us was being renovated and also the restaurant bar area was closed on 2 of the 3 nights we stayed. Plastic over the stairway. We was given clean towels each day on the made bed but there were dirty glasses and cups left and coffee and tea not restocked. Itâs such a shame there were so many things - as we were there for a wedding and some of the nice touches would have been well received if only the basics were ok - we did ask for someone to contact us before reviewing but no one did.