Where music meets adventure – soak up the sun by the pool with cabanas at your fingertips. Savor breakfast at one of three restaurants before heading out to explore nearby theme parks.
Kissimmee, FL (ISM-Kissimmee Gateway) - 28 min drive
Orlando Sanford Intl. Airport (SFB) - 39 min drive
Orlando Station - 11 min drive
Winter Park Station - 20 min drive
Kissimmee Station - 22 min drive
Free theme park shuttle
Restaurants
MEN IN BLACK: Alien Attack - 11 min walk
Starbucks - 12 min walk
Voodoo Doughnut - 11 min walk
Red Oven Pizza Bakery - 13 min walk
NBC Sports Grill & Brew - 10 min walk
About this property
Universal's Hard Rock Hotel
When you stay at Universal's Hard Rock Hotel, you'll be within a 15-minute walk of Universal Orlando Resort and Universal Studios Florida. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at The Kitchen, one of 3 restaurants, which serves American cuisine and is open for breakfast, lunch, and dinner. A poolside bar, a fitness center, and a sauna are other highlights. Fellow travelers say great things about the pool and helpful staff.
^Requires theme park admission. Valid only at participating rides and attractions in Universal Studios Florida and Universal Islands of Adventure, during normal theme park operating hours. Not valid at Universal Volcano Bay or at Universal Epic Universe. Excludes separately ticketed events. Benefit is non-transferable and valid only for guests of Loews Royal Pacific Resort, Hard Rock Hotel® and Loews Portofino Bay Hotel, for the number of guests staying in the room for the length of hotel stay. Express ride access is a separate line with a shorter wait time at participating rides and attractions. Present valid room key card to the attendant upon entering the queue for a participating ride and attraction. Parks, attractions, operational times, and benefits are subject to substitutions, change, availability, capacity and/or cancellation without notice, and not guaranteed. Additional restrictions may apply.
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
Pets
Pets allowed (2 total)*
Service animals welcome
Specific rooms only, restrictions apply*
Food and water bowls available
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite self parking (USD 33.00 per night; includes in/out privileges)
Onsite valet parking (USD 42.00 per night)
Offsite
Free theme park shuttle
Other information
Smoke-free property
Property amenities
Food and drink
Cooked-to-order breakfast (surcharge) each morning 7:00 AM–11:00 AM
3 restaurants
Bar/lounge
Poolside bar
24-hour room service
Snack bar/deli
Traveling with children
Children stay free (see details)
Waterslide
Free theme park shuttle
Early theme park entry
Express theme park tickets
Children's menu
What to do
Beach volleyball
Shopping
Golf lessons nearby
Working away
24-hour business center
Meeting rooms
Computer station
Conference center (5995 square feet of space)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Free newspapers in lobby
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Pool cabanas (surcharge)
Pool loungers
Pool umbrellas
Facilities
ATM/banking
Safe-deposit box at front desk
Garden
Fitness center
An outdoor pool
Arcade/game room
Sauna
Steam room
Waterslide
Banquet hall
Accessibility
Braille/raised signage
Elevator
Assistive listening devices available
Wheelchair-accessible path to elevator
Visual alarms in hallways
Closed captioned TV
Room amenities
Be entertained
IPod docking station
32-inch flat-screen TV
Cable TV channels
Pay movies
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Turndown service
Alarm clock
Premium bedding
Free crib/infant bed
Rollaway/extra bed (surcharge)
What to enjoy
In-room massage
Freshen up
Private bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Phone
Food and drink
Mini-fridge
Microwave (on request)
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Dining
The Kitchen - Overlooking the pool, this restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
The Palm - This steakhouse specializes in international cuisine and serves dinner only. Open daily.
Velvet Bar - Overlooking the pool, this lobby lounge specializes in Regional cuisine and serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Beachclub - This poolside restaurant specializes in American cuisine and serves lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). Open daily.
Emack and Bolios - This restaurant specializes in American cuisine and serves breakfast and light fare. Open daily.
Fees & policies
Optional extras
Cooked-to-order breakfast is offered for an extra charge of approximately USD 5 to 40 for adults, and USD 5 to 20 for children
Microwaves are available for USD 15 per night
Children & extra beds
Rollaway beds are available for USD 35.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 100 per accommodation, per stay
Parking
Self parking costs USD 33.00 per night with in/out privileges
Valet parking costs USD 42.00 per night
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Hard Rock Hotel Orlando
Hard Rock Hotel Universal Orlando
Hard Rock Hotel Universal Orlando Orlando
Hard Rock Orlando
Hard Rock Orlando Universal
Hard Rock Universal Orlando
Hard Rock Universal Orlando Orlando
Hotel Hard Rock Universal Orlando
Universal Hard
Universal Hard Rock Orlando
Universal's Hard Rock Hotel ®
Universal's Hard Rock ®
Frequently asked questions
Does Universal's Hard Rock Hotel offer free cancellation for a full refund?
Yes, Universal's Hard Rock Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Universal's Hard Rock Hotel?
Yes, there's an outdoor pool.
Are pets allowed at Universal's Hard Rock Hotel?
Yes, pets are welcome, with a limit of 2 total. There's a charge of USD 100 per accommodation, per stay. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Universal's Hard Rock Hotel?
Yes. Self parking costs USD 33.00 per night. Valet parking costs USD 42.00 per night.
What are the check-in and check-out times at Universal's Hard Rock Hotel?
You can check in starting at 4:00 PM. Check-out time is 11 AM. Express check-out and contactless check-out are available.
What is there to do at Universal's Hard Rock Hotel and nearby?
Have fun during the warmer months with activities such as volleyball. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a waterslide and a sauna. Universal's Hard Rock Hotel also has a steam room and an arcade, as well as a garden.
Are there restaurants at or near Universal's Hard Rock Hotel?
Yes, there are 3 onsite restaurants, featuring alfresco dining, American cuisine, and pool views.
What's the area around Universal's Hard Rock Hotel like?
Universal's Hard Rock Hotel is a short 6-minute walk from Universal Orlando Resort and 13 minutes' walk from Universal Studios Florida. Travelers give top marks for the hotel's prime location.
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.2/10
Staff & service
9.0/10
Amenities
9.0/10
Property conditions & facilities
9.0/10
Eco-friendliness
Reviews
4/10 Fair
Jan 11, 2025
Big Dissapointment.
Overpriced and overated and outdated.We were thinking it would be the highlight of our 4 hotel stays but apart from location, express passes and water taxis i do not rate this hotel.The bathroom door kept sticking the hinges squealed the skirtings were all marked and the desk chair was a disgrace.
John
John, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 6, 2025
Emma Jayne
Emma Jayne, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 4, 2025
One night stay. Wish we would have stayed longer
Stayed for one night to get fast passes for 2 days at Universal. Well worth it. Hotel is amazing from the moment you see the entrance. Rooms are huge, well kept with a massive bathroom. Staff were very friendly and super helpful. Bar had some excellent live music playing when we went for a drink at the end of the day.
John
John, 1-night family trip
Verified Hotels.com guest review
6/10 Good
Jan 3, 2025
JOHN
JOHN, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 1, 2025
John
John, 1-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 29, 2024
Verified traveler
4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 25, 2024
Verified traveler
3-night trip
Verified Hotels.com guest review
4/10 Fair
Dec 21, 2024
Not quiet!
For our birthday trip with my sister this year, we chose to stay at a Loew property for the fifth time. Unfortunately, maintenance work began early in the room next door. The worker mentioned he could start later, but I wouldn't have booked this stay if I had known I wouldn't be able to sleep in. I'm quite disappointed.
Julie
Julie, 4-night family trip
Verified Hotels.com guest review
2/10 Poor
Dec 20, 2024
Yu
Yu, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 19, 2024
Heck in was very poor it took a long time to check in definitely room for improvement considering we had a booking and all our details were in computer we stay each year with you and this was the worst check in
J
J, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 15, 2024
Amazing Family Xmas Trip
Such a great trip! Niceat young lady who checked us in late Friday night! Room waa so amazing that both kids came to stay! Of courae that waa awesome for me! The whole weekend was great! Hotel service ....amazing!
Jennifer
Jennifer, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Dec 14, 2024
Overnight stay for universal
Short but lovely stay. Loved having the fast passes for universal. Will stay again next time we visit the parks.
Matthew
Matthew, 1-night family trip
Verified Hotels.com guest review
8/10 Very Good
Dec 11, 2024
James
James, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 6, 2024
Brenda
Brenda, 2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Dec 4, 2024
Loved Hard Rock
Rooms are a good size. There is very little recycling options in the room or around the hotel. Only 1 USB socket in the whole room.
Alison
Alison, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Dec 2, 2024
Love this hotel except it can be noisy at times (hear people yelling or the TV in other's rooms).
Sarah
Sarah, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 22, 2024
Amy
Amy, 1-night trip
Verified Hotels.com guest review
6/10 Good
Nov 21, 2024
Had to call an engineer as light fittings in the bathroom were hanging down and lights flickering. Sprinkler was just fitted as a hole in the ceiling. Tv would not work (couldn’t even switch it off). The sound of children shouting down the corridors first thing in the morning and at night was not appreciated.
Verified traveler
1-night trip
Verified Hotels.com guest review
6/10 Good
Nov 12, 2024
tony
tony, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 9, 2024
Best hotel at universal
The hotel was fantastic, as soon as you walk into the lobby area there is a lovely smell. The area is beautiful with a view of the pool, there is a huge tv screen to the side with seating area where they play music videos. The lobby toilets had a seating area in them with a separate make up area too.
The room (7th floor rock royalty king size ) was incredible. The bed is the biggest I’ve seen, and the pull out sofa bed is easily a double size.
There are coffee/tea facilities with shower over bath, all lovely. Being on the 7th floor meant you had access to the private lounge which served breakfast and snacks throughout the day with drinks reception in the evening.
The pool area is lovely, we only went at night as only stayed one night for the express passes, however, they play music through the speakers underwater and play films in the evening too. Nice bar and restaurant area although we didn’t order anything during our stay.
We’ll definitely be back!
Rebecca
Rebecca, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 7, 2024
Great hotel, amazing location
Loved the hotel, the staff were amazing and pool scene was lovely. So close to the parks.