Quality Inn Wilmington

Musty mildew smell & dirty

I didn’t stay. The room smelled so strongly like mildew it took my breath. The recliner in the room was filthy and the room was not clean. I asked for a different room and it was exactly the same. The smell was coming from the wall air conditioning units. Out of concern for our health, we booked a different hotel. A portion of what I paid was refunded; however, I feel under the circumstances 100% should have been. The lady at the front desk was more worried if we’d touched anything in the room than she was about helping find a suitable room. My guess is none of the rooms were suitable and, therefore, nothing else could be offered. Save yourself the trouble and book at the Holiday Inn Express in Porters Neck which was extremely clean and the team was friendly!

Brandy, Séjour en famille de 3 nuits, Début du séjour le 11 août 2021

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Mold

I noticed my allergies were acting up and I would wake up congested. After the third night I discovered the mirror/door to the built in ironing board was covered in mold. I reported it to the front desk and we moved to another room

Scott, Séjour en famille de 4 nuits, Début du séjour le 11 août 2021

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We got a room last minute- rate was fairly reasonable. The front desk staff was awesome- checking and when checking out. Quiet and safe environment- nicely located and well lit outside.

Séjour en famille de 1 nuit, Début du séjour le 6 août 2021

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The managment was very accommodating. Allowed me to check in before my check in time since they had some available rooms.

Séjour romantique de 3 nuits, Début du séjour le 2 août 2021

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Small Pillows But Otherwise Good

Very good for the price. Clean. Bed was very firm. We had a king size bed, but the pillows were smaller than standard size and did not hold their shape well. Other than that, everything was good.

Nicola, Séjour en famille de 4 nuits, Début du séjour le 17 juil. 2021

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No WiFi

There was no working WIFI in the room/hotel. We were counting on using the wifi to download maps, plans, audio files etc. And would have booked elsewhere had we known. The password we were provided by Gary at the desk did not work despite a million tries on multiple devices. He was unhelpful and had no solution.

William, Séjour en famille de 1 nuit, Début du séjour le 13 juil. 2021

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Staff was helpful and friendly

Séjour en famille de 1 nuit, Début du séjour le 9 juil. 2021

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Terrible

$300.00 stay for a hotel room that smelled like bleach, sticky floors etc.

Justin, Séjour affaires de 1 nuit, Début du séjour le 24 juin 2021

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Did not like the fact that from the online pictures the rooms were bigger than when we got there. There was less than 3 feet between the foot of the bed and the entertainment center. We were told all rooms were the same size even though before checkout as rooms were being cleaned that was untrue. We found several double queen rooms much bigger than ours and we were stuck in a small one with 4 people. When questioned about it the hotel personel insisted the rooms were all the same even when we showed pictures to them and they acted like upgrading us from a double bed room to a double queen made up for it. We got up graded cause they ran out of doubles thats pretty obvious. I dont recommend this facility to anyone in the future.

Séjour en famille de 3 nuits, Début du séjour le 23 juin 2021

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The beds were awful .......

Séjour en famille de 1 nuit, Début du séjour le 11 juin 2021

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