Petit Palace Cliper Gran Vía

Great location! Great staff. The room was tiny, although we booked a big room. המלון נמצא במיקום מושלם למי שמחפשים קניות ובמרחק סביר מרוב האטרקציות. המלון מיושן אך המקלחת משופצת. הזמנו חדר גדול וקבלנו קטן מאוד אבל בזכות הצוות המקסים קבלנו פיצוי: עזיבה מאוחרת ללא תשלום. המחיר גבוה לתמורה.

The hotel is in the heart of Madrid and well located for shops, trains, Metro and many things are within walking distance. The hotel itself is a little tired and in need of some room renovation- the floors and walls are a little shabby and the bathroom is in need of an upgrade. The fancy shower seen on the website is not the one in the room. However, it had everything one would need; the shower is hot and strong and the desk staff were polite and accommodating. They spoke English and gave us a city map and recommendations for activities.

Location is brilliant. Stay on a higher floor, not on the ground floor facing the street. There is a lot of street noise.

The Hotel room was clean and comfortable but the bathroom shower wall unit needed urgent attention barely hanging on the wall. Cleaning under the wash unit needs reviewing as well as the broken state of the glass top.AC unit not very effective. However all said staff very friendly and welcoming and the location is excellent near the main tourist areas.