When we walked in the smell of smoke from the old room hit us like a ton of bricks. The plug ins were hanging off of the walls and the wires were exposed. The bathroom was discusting. They had spider webs and something stained all over the walls. The shower head was hanging off of the wall. The drain for the tub had mold and nastiness all over it. It was the worst experience I've ever had at a hotel.
We were there two nights and the room was never serviced or cleaned. They never picked up the dirty towels.Never changed the trash cans.Ran out of toilet paper.Never made the bed.We went to front desk and informed the clerk and the cleaning lady came after 3pm and handed us clean towels ,toilet paper,and 2 trash bags.She took the trash out of the cans, but left the new bags for us to put in the cans ourselves.The room wasn't very clean and I had to unstop the lavatory drain.It had a plastic stir stick in it and trash and that was keeping it from draining.I would not stay there again.I realize the property is older,but the cleaning staff needs to do a better job.
For a Windam property this place needs a lot of up dating lamps did not work bathroom needs replaced still food in the refrigerator for the price terrible
There was blood on the sheets literal bed bugs running on the sheets with lamps on I awarded the front office they didnât want to refund me knowing that they had a beg bug problem the night shift lady stated that I wasnât the only one came up there with the complaints and pictures there was a male name grant that wouldnât cancel my room 30 mins after reservation and after paying room charge and 35 pet fee he tried to charge me a unknown charge for 67 dollars if you can please donât waste your money here any issues you canât cancel with them you have to dispute through the bank