The pool and hot tub were both out of order for the entirety of our stay, the washer was down a few days as well. The beds, when you sat on them, laid down, moved, it sounded like something heavy fell in the room. Every single time. The chairs were wobbly and unstable making it uncomfortable to sit in them as you were worried they would collapse at any time. At one point, the front entry carpet had been ripped up, no signage telling people to be careful or anything of the sort. We usually stay at Best Westerns but the past few we have stayed at, the quality has not been what it was. This will likely be our last stay at a BW
Room was over 90 degrees and had to complain multiple times and wasnât even moved until our final night. Hotel itself was hot and muggy in the hallways; the only place in that hotel that was relatively cool was by the reception desk.
Just ok⊠the entire 4th floor smelled like smoke. Walk into our room. Smelled like smoke when we requested a nonsmoking room. We call down & the clerk gives us a new room- she was great! But after awhile that room started to smell also. We got to a point where we didnât really care because this was just a stop to get us to the airport. But I donât think I would stay here again, solely based on the smell
I loved how incredibly nice everyone was! So accommodating! Even walking me to where the coffee was, in the morning, and showing me how to make it! My mate has breathing issues and they made sure we were by an elevator so he wouldnât have to walk far. The room was great and clean! Breakfast was delicious!