Fiesta Inn San Cristobal de las Casas

To be honest my stay was really good, since I arrived at the hotel it was amazing, all the personal it's very friendly and also the room was clean and with good decorations for my night with my girlfriend, when you arrive to the hotel just tell the staff about the reason of your stay and they will do their best to make your stay comfortable and you will enjoy it

Very nice and clean hotel. Good parking and not too far from the center of town. We took a taxi so we didn’t have to deal with parking in the tiny streets. But we took our car after checking out the next day and we did find parking to go shopping in the marketplace. I highly recommend this place. Modern and it feels new

First thing, our room was not ready and we were given another one. The ony thing was that it was a room for handicapped guests, sonthe showerhead was very low and uncomfortable for anyone standing. On that note, I wonder how anyone with a wheelchair would be able to even reach the bathroom, since the available space to move about the room was extremely constricted. We got a new room, which was much better and spacious. While at that room I sent a jacket to the laundry service. They did not return it that night (as they were supposed to) and, to be honest, I did not remember, since we got to the hotel late and left very early the next morning. I called to see if they could please give it to a friend of ours who was still in San Cristobal, and they refused because the service had not been paid for. I am now, obviously, without my jacket.

I had expected more. My room was a bit dark, which was not helped by the fact that they used brown bed covers. Shower was a little cold for my taste. Hallways had a lot of echo, which resulted in me being waked up a couple of times per night, either by conversations or doors being opened or shut. Other guests, however, had a better experience, so it might have been just me. On other notes, downtown is not that close, but within a short cab ride.

It is a very nice hotel. It is not a 4 star but very comfortable and well located. The rooms are quite spacious. It is the second time we have stayed there and have no reservations about recommending it.

Good