First room smarties like mildew so badly i opened the door and my allergies went haywire. Front desk gave us a second room with not so strong a scent but weird green growing on the ceiling. I wouldn't be suprised if they're was black mold in the walls. Customer service at the desk was great. Bed was typical and i slept well.
They were very stingy with towels, even running completely out. The coffee was terrible (including the pods in the room). The elevator was unbearably hot and the rooms were humid. Staff was decent enough though.
Had an 8hr flight delay. Finally arrived at hotel at 4:30am. Nobody at the front desk - had to wait 30min for someone to show up. After checking in and dropping off stuff at the room went to the vending machine to get something to eat and drink. The garbage can next to it was overflowing onto the ground and the vending machines weren't working. Went back to the room to shower and sleep. There was a jetted tub in the room that doubled for the shower. The curtain rod was falling off the wall and the tub jet controls were broken. Plus, since the tub was IN the actual room the room felt sticky the whole time. The bed was large and very comfortable, but not worth what I paid for a tub I couldn't use.
Stayed here for one night before traveling back to Sweden. It was ok for one night, quite ordinary. One thing that was different here compared to all other hotels we stayed on our trip was the amount of waivers++ that had to be signed out which I found a bit strange.
Good hotel. In a great area. Quiet and walkable to several restaurants. The room could use a little update, but it was clean and the customer service was awesome
This place was horrible. The tv didnât work, the a/c didnât get cold and it ran very loud. The bathtub, toilet wasnât clean. The towel had boo-boo stains. When I asked for it to be corrected the guy up front said nothing could be done or cleaned until the morning. My girls and I traveled and got in about 1030pm and were tired. We were so uncomfortable. I didnât fall asleep until 3am.
I was there from sunday til friday. Staff was very helpful. Breakfast was lacking as the potatoes were hard with no flavor and the bacon seemed like it was microwaved or reheated. Didnt offer straight orange juice.
Wonderful room, great customer service, and good breakfast. So many wonderful restaurants and stores within walking distance or a short drive. Right by the Galleria!
Stayed at the hotel for 3 nights.The bed squeaked. At breakfast, there was always something important missing, no waffle batter, or no bread of any type, or no plates. The room was very spacious and it was reasonably clean.