4/10 Correct
19 juil. 2025
Felt Unsafe
Around 9pm our first night there, someone knocked and by the time I made it to door no one was there. I just figured it was kids or something. About 930, we were laying down in bed and had just dozed off. Heard a knock again, but this time the door flew open. My husband got up in time to see a man in a staff shirt disappear down the hall. I called the front desk, she said the only other employee was maintenance. She said she would notify security and they would patrol the area. Whoever it was had to have a master key because it opened the door and deadbolt. There's no backup lock/latch on the door. We slept terrible that night, every little noise had us awake checking the door. We never heard from anyone after our call to the front desk reporting it. No calls with apology or explanation. In my opinion, if the staff member had a legit reason to enter our room, he wouldve apologized not ran off and disappeared. And why did he knock and disappear the first go around. Very suspicious behavior. As a business owner of a rental property, I absolutely would have followed up after a situation like that. We stayed 2 nights, and we were hesitant to leave anything of value in the room. And we put something in front of the door both nights so if someone entered, it would make noise and wake us up. Definitely would never return to this resort.
Jessica
Jessica, séjour en famille de 2 nuits
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