The hotels location is perfect for UAB hospital. Lots of local eateries are nearby. The best part of this hotel is the staff, at every level. Truly kind and friendly while staying professional!
TV could not be seen unless room totally dark. Front desk didn't seem to care about anything. No note pad in room. Sold frozen dinners in lobby but no microvwave in room. Lesser hotels provide them. Beds really low to floor and mattress sinks you even lower. Makes it really difficult for handicap people to get out.
I really enjoyed staying at your hotel. Everything was clean and top notch. Loved the oversized bath towels. I do have two suggestions. First. Maybe some larger trash cans, they were tiny and second maybe a night light in the bathroom. Having to turn on the overhead light at 2am was not good
Staff was not friendly. Terrible!!!! Bed was too soft. I got handicap room which I strongly disliked. Staff in the bistro couldnât be bothered to help. If you asked for drink of any kind they acted sooooo inconvenienced. Night front desk lady barely spoke to me nor looked me in the eye. Hate it there
Nothing was organized when I got to the property and I was double charged for my stay. Very disappointed in total and there was no resolution available
Its was ok for what we where there for / I thought the bed sheets could have been more clean on one queen bed there was stain all over it, the room
Seem very dusty and on the counter of bath room was hair and baseboards dirty