Very rude night people as well as fat ass Ruby from day shift not allowing famiky from hours away sit in thr pool area with us since they werent allowed to swim bc they didnt have a room. Looked like blood smeared on the walls outside the elevators and in room phones not working so we had to go downstairs if we needed anything. Breakfast was trash, cereal stale, eggs were in water and salty, biscuits werent cooked fully and swimming area was nasty as far as water damage on ceiling, spa was closed and pool water was COLD. Never again will we stay here
Stay was overall decent, paid for 2 king bed room, given a one king bed room. Talked to front desk about the issue, was told that they would have to charge me extra to move me to two king room.
Sheets werenât clean, hot tub wasnât working but pool was warm. Had to go to front desk for pool towels no sign. Had to make up our own bed with clean sheets.
Worst stay ever!! There were burgers spread on the walls it smelled moldy had to pay an extra 200 for deposit and because the window was cracked got accused of smoking in the room and refused deposit back