It was a busy Gasparilla weekend and everything in the hotel was maintained very clean and as expected customer service. When we checked in to our room, The only issue we had was that, I had 5 in a room (and noted in the reservation) and were only given two towels, one hand towel one wash cloth, one bath floor towel. Called housekeeping and we never received the towels, so we went to the front desk and picked up towels (only received bath towels). That evening housekeeping came through and took our towels, did not make our beds or take the trash out. That evening we had to go back to the front desk and ask for towels to then realize we were given bath floor towels