LookâŠif you are traveling on a budget, then maybe stay here. Although, there are so many other options, like Motel 6, Super 8, Best WesternâŠall are head and shoulders about this place.
There are roaches in the room. We spent the day at the pool after check in and then went straight to dinner and a movie after a quick change. We went straight to bed due to our daughter having a very early flight so we werenât in the room much. 5am the alarms go off and my daughter screams- roaches all over her bed, I step out of bed and roaches on the floor- needless to say we didnât go back to the hotel after dropping her off for a nap before starting our day. I did go back to speak to the kiosk since there are no people to speak to in person- and she brushed it off- no apologies nothing just said Iâll look into it
Never even checked in because of the premises were very off-putting. The checking in process was so impersonal that there wasnât even a person at the front deskâŠyou were supposed to do it all virtually.
I had a terrible experience during my stay. It is unacceptable that there was no one at the front desk to assist us. More than ten of us waited outside from 10 PM to 5 AM because the system was down and our room keys were not activated, preventing us from entering our rooms. I do not recommend staying here, as the only support available is a malfunctioning computer system, and the staff simply blamed the poor functionality of the system.
This trip was a last minute trip planned for my fiance and I to get away for the night. We don't live that far from the area, The Regency had a room available so we booked it (not the hotel I usually stay at down there.) The check in and check out process was very simple. The negatives about this place was the bathroom wasn't cleaned well at all. There was hair in the shower, a empty toilet paper roll was on the back of the toilet, the rags had facial hair on them and the sheets had hair. That night we got the biggest smell of weed and the next morning we got woken up by a couple downstairs screaming at eachother for 30 minutes.