Der Empfang sehr freundlich, das Zimmer komfortabel und hĂŒbsch
Beim einen Licht gab es ein Problem das wir erst beim auschecken nach unseres Aufenthaltes von nur 1 Nacht gemeldet haben.Gute Lage, nahe von Restaurants und Hassan 2 Moschee zu Fuss erreichbar.....
We were dropped off by our driver and kindly welcomed inside. We were then brought to our room by a staff member. We expressed to the front desk how we wanted a driver to take us around the highlights within Casablanca. This was arranged for us. We went around to all the major highlights and were brought back to the hotel. The room was clean and spacious. The bed was comfortable. The breakfast had a nice variety of fruits, breads, coffees, meats, and cheeses as well as another staff member who cooked omelets. Overall, this was a wonderful stay with very pleasant staff. Thank you!
This hotel was quite good, but they cancelled my brotherâs room despite him having paid months ago because he was late due to flight cancellations. They then rented his room out to other customers. And they didnât even give him a refund. This seems ridiculous.
The breakfast was good, but overly expensive. This leaves a sour taste in your mouth.
Good spot in Casa for a layover. Staff are helpful and the rooftop restaurant/bar is convenient with nice views. Itâs a pretty short walk to the mosque and port as well.
Pretty good location but the hotel felt more budget than eco. Bedding was very nice but toiletries was like a youth hostel. Staff werent attentive at all, also no locked place to keep bags. Rooms on the first floor are noisy so id avoid. Rooftop bar is cool though!
Iâd traveled right through Morocco for an entire week and I can safely say that this was my worst hotel experience. The two adjacent rooms we were offered could not have their windows closed tight. Since they were on the first floor, the noise was insane. But equally troubling was the fact that this led to the AC unit being shut down. When I complained about this, the receptionist eventually (after an hour or more) called in a gentleman to help close the windows as best he could and eventually got the AC to work. The temperature in the room was well above that of the hallway and would take time to cool since the AC unit was not very powerful. I must acknowledge that the gentleman who came to help us was a true gentleman and, although didnât seem to spreak much English, was responsive and did the best he could.
But⊠there was no way to completely close the windows nonetheless. When I spoke to the receptionist about this once again and asked her to be moved to another room, she said the hotel was full and sold out. I then went back to the room and found another hotel within a 10 min walk (Casa Diamond) for the same $$$ I spent on this terrible venue. When I left the hotel, the receptionist asked me to hold off on leaving and would try to find me another room. Ah, thanks but no thanks. I donât write many reviews, so when I do, you know itâs either really bad or very good.