1. No pool at this property as advertised and THE MAIN reason I chose this property.
2. Room had horrible, stale cigarette smell, I had to buy cleaning products to be able to stay
3. Stove in room was not working, reported it to 3 different staff members. On day 4 of 4 we finally got moved to a different room, then the microwave did not work.
We got dirty ugly states from management and staff everyday just walking too and from our room everyday, on the last day we tried paying for our room and they kept telling me that my card was declined and it wasn't paid for and locked us out of our room, I called my card the next morning and it did actually get charged that night, when staff came to the room while we were packing they
Just because itâs a nice neighborhood doesnât mean
Room was nasty, kitchen sink had some black mess in it. I was scared to take a shower or use the sink. Room and sheets had a weird smell to it. Carpet had stains, and it was just a mess.
We were asled several.times if we had drugs ! Gjere was always loud banging around 230-330 am every night! The fore alarm went off every week in-between 2-5AM and for reasons we werent given by staff ! Staff kept my mail from me and wouldnt give me it! Very unprofessional place !
When we arrived in our room it smelled strong of Marijuana. We went to the front desk reported the smell and requested another room. The receptionist acted like he was surprised so he went to investigate himself. He came back and told me I was wrong and that it did not smell like marijuana. I know for a fact what marijuana smells like. He gave us a different room and the TV was so dark we could hardly see the picture. Towels were not changed out (as were requested). In the morning there is no one at the front desk.
The Extended Stay is a great hotel. Everything here is great. The staff is wonderful. They make sure you get taken care of and the hotel is always clean. Thank you Extended Stay for your stay and I love this hotel. Everyone should come to this hotel and visit.
I love this hotel staff here is wonderful. They make sure youâre very much taken care of and everything around. The hotel is easy to get to thank you Extended Stay. The rooms are nice and the property is always clean.
The people here and wonderful they make sure youâre safe and if u need anything theyâre here for you. I love the extended stay hotel I recommend everyone to come here thank u extend stay America