Amazing resort with well mantained amenities. Bathrooms were modern and new, the rest of th cottage was cozy. Service was fantastic and the manager and staff always efficiently fulfulling requests.
A lovely resort - is well suited for activities, close to mountains with a lot to do. Lots of people and the COVID government restrictions curtailed dining and restaurant options
The property was well maintained and had been refurbished since our previous stay (50 y ago). Nice accommodations, excellent service, good and inexpensive food and drink; road to the property is potholed so take it slow.
Was amazing. We loved it. They have something for everyone. However was disappointed that when we booked breakfast was for 4 and we had to pay for the kids.
The putt putt course was in very bad condition. The restaurant that we visited was very good but some of there meal were very salty. The spa does a couples package for the time of 5 hours but without the hydro pools etc. we only had the treatment and light meal which was 3 1/2 hours I feel that where there is no hydro pools they should amend the price accordingly. Other than that we had a great weekend
Great resort, a good range of activities to everyone busy during the day. Reception staff are unprofessional, at check-in you're required to make reservations for every night's dinner. Subsequently you're told certain restaurants are fully booked and you can only be accomdated the buffet restaurant. I then happily agreed to go to the buffet and make a booking at the Al a carte restraunt for dinner the next day. I had booked for dinner at the Bergview restaurant and on the evening of dinner I was told I did not make a booking. This was extremely unprofessional, I was told I could not get food at the resort as I supposedly 'did not make a booking'. After a few minutes the reception gentlemen called me back to say I can be accommodated at the buffet restaurant at 20:30. This was not a nice experience and no guest should go through this on vacation. On check out after paying my bill, I was told I could not get a receipt at their printer was not working.
The food was great. Staff excellent as always. The resort itself has become a bitsy more dense... And built up, which takes a away from the 'in the mountain experience'. However the numerous new amenities were so much fun and you don't really feel that cramped as there are so many different playgrounds and things to do... Suitable for guests from kzn. Jhb residents... Do you really want to drive 7.5 hours with you do kids... Will be back in the near future just for the nostalgia...
We loved every minute of our stay at the Drakensberg Gardens.
Staff were friendly and helpful.
Rooms were clean and comfortable.
Lots of fun family activities to keep the whole family busy.
Absolutely amazing mountain and river views. Beautiful area.
Our kids loved the heated pool and slides.
Only minor complaint - Restaurant food could be improved. Menus are also limited.
Otherwise we so enjoyed it. We will definitely be back.
A very old hotel in a beautiful setting, but the rooms need refurbishing. Overall very expensive for what it offers. Also, WiFi is only available at reception and at extra cost.