6/10
I thought all the employees were extremely nice. Couldn't find any light switch for the gym. The overhead lights had only four panels that were working. no remote for tv. I do not expect much from a gym at any hotel but I think the bare essentials would be nice. The second night a very loud family checked in. Slamming doors. Didn't care that it was past ten. At almost midnight their children ran screaming down the hallway. Do I blame the children? No I blame the parents. I do blame the hotel for having a "prop phone" in my room. No dial tone. Actually it wasn't even connected. So i had to use my cell phone to call the Reservation number which than had to call the hotel. By this time if the children hadn't ruined my much needed sleep--the phone call did. I think it is nice that some hotels offer pet stay--however you have to be responsible for walking your dog down a hallway as you allow it to bark. And maybe you can pick up the dogs poo that you left at the elevator. I have stayed at Holiday Inn Express & Suites before. This was my worse experience
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