Serena Beach Resort and Spa

Très bon hotel pour passer un séjour reposant et sans stress. Le personnel est attentionné, courtois et très amical. La chambre est confortable avec un lit très sapcieux ainsi qu’une salle de bain avec douche et bain. Il n’y a certes pas énormément d’activité disponible, mais celles-ci sont aussi facilement disponible à proximité si besoin est et peuvent être organisées via l’hotel.

Hotel is on the beach and very nice. Standard rooms are quite small and tight; superior rooms are bigger and more comfortable. Hotel and rooms are nicely appointed in Swahili theme.

The stay was rather disappointing for the amount of money that we paid. While the staff was friendly, they did not keep their words about the services they said they would offer. We had to ask several times for the staff to bring us water and the remote control for the AC which did not happen. At the check out there were unexpected costs which were not communicated properly prior. Additionally, there were stains on the bed and pillows and the food was rather mediocre. All in all, I would not recommend to stay here.

Wonderful staff

I loved the hotel, the staff was amazing, they were a little confused on Sunday with the wait staff. I give it to being a holiday. Make sure you use the net in the room and eat at the seafood restaurant.