The front desk person was super nice and helpful! Our room had a weird smell... it smelled muggy! The shower curtain , no matter how you closed it, the water would leak out everywhere. We enjoyed it was gated, but there was lots of homeless ppl around.
Great customer service. Room was clean and organized only downfall was the TV was not working and staff was not able to fix it on the stay or exchange to another room.
The room was ok, it's always fairly clean. Surfaces like nightstand, bathroom counter, always need to be wiped down. 50% of the time the coffee maker is broken and the coffee supplies are not restocked. The breakfast is always decent but the cleanliness was abysmal this time. The lady overseeing the replenishment of the food was in the back, on her phone, most of the time, the coffee had run out, the pancake mix had run out, and the trash areas were overflowing. I've never seen it like that before.
Repeated breakfast. The breakfasts aren't good at all. I don't know why other hotels offer better breakfasts than this one if they're from the same hotel chain.
Air conditioner didnât work right so it was hot in the room the second day the lights wouldnât turn on so I had to go talk to the front desk and they said the breaker trips so I had to wait for them to flip the breaker to have lights on in there It wasnât a very good stay.