The beach location is incredible as you are at the end of the beach however, the rooms are horrible. My group stayed 4 nights and not a single night did we have hot water. We were told that it’s because the rooms share a hot water heater and if you take a shower at the same time, there will not be any hot water. This made sense so we attempted to take a shower around 12am, 3am, 4am, and 12pm when we figured not many would be talking a shower at the same time. Still no hot water.
Our toilet leaked through the floorboards and the toilet ring had to be replaced, this took about 5 hours for the toilet to be fixed. The gentleman fixing the toilet made himself comfortable in the room by watching tv and lingering around in the room while we were not in there. Once he finished, there was sheetrock all over the floor and had to ask for a broom to clean it up. There was also a hole left in the wall facing the tub where he was fixing the toilet.
The parking lot is incredibly small and very hard to navigate in. Someone managed to hit our parked car. (If this happens, please know a police report will not be done apparently.) There is only one elevator and it takes a ridiculous amount of time to get from floor to floor and there is no AC in the elevator. I do not think i would recommend this place to anyone nor would I book again.
The hotel replied to my review on google and asked that I reach out to guest services, they have yet to reply to my emails.