The parking lot was littered with debris. The lobby was filthy. Walking to the room it was clear the stairs hadn’t been cleaned for weeks, the carpet was pulling up around room doors, there were holes in door jambs and around knobs providing a view into closed rooms from the hallway, and the smell of cigarettes was overwhelming. When we got into the room there were cigarette burns on the bedding, the hot water didn’t work, the television/remotes didn’t work, and we found twist ties on the floor. There was a hole in the bathroom door that was filled with toilet paper and at some point they made an effort to decorate the walls because there were large unfilled holes but nothing hanging. We also found three articles of children’s clothing in a drawer which we turned into the staff. They gave us another room…still no hot water and urine in the toilet. We left, didn’t stay for the planned three nights, and were refused a refund.