4/10 Correct
22 janv. 2025
Cleanliness Was Not a Main Feature
After checking in, I walked into my room and was pleasantly surprised at its spaciousness. However, that feeling was quickly replaced with a "Yuck!" when it was obviously surfaces (ottomans, night stands, etc.) were not clean. They had crusty stuff left on them and drink rings galore. I went back downstairs to let the night manager know. Travis, the night manager, was very polite and responded professionally. He apologized for the condition of the room and offered to put me in another room. I was appreciative of his wanting to be sure I was comfortable. Kudos to him! Sadly, once I moved to the new room, I noticed the same issues (though a bit less crusty) in it. Drink rings on the desk and night stand, the floor didn't seem vacuumed. It was late, and I was too tired at this point to say anything else. I didn't use the shower because I was not confident at all at its cleanliness. I brushed my teeth, went to bed, and left the next morning. For the record, the bed was very comfortable.
Voyageur vérifié
Séjour d’affaires de 1 nuit
Avis voyageur Hotels.com vérifié
