Terrible hotel and terrible system! Our flight got cancelled and we just needed a place for the night and when we got there there was nobody to help us checkin and no internet so we couldnât even get a taxi back to the airport. Awful experience and provided so much stress for my wife and I.
The room was stinky of cigarette smoke like no other. Shower nozzles completely clogged. On the flip side very cute and friendly girl at the reception during the night shift
I booked this room for few hours before my flight to get some rest. Did not even sleep the night left a bit after midnight. BUT, the reception closes at 22:00 which is fine, but there is no one to contact if anything needed. no room services at night. something to drink or to eat.
The room is not comfortable, the bed is horrible, pillows too.
Sorry for complaining so much about few hours stay. But it did not leave a good feeling after leaving.
still I did not expect much taking the price into consideration.
Thank you anyway.
The lady at the reception was nice and friendly though.
There was nobody at the desk. Just an automated checkin system that wouldn't let me in. I spent the night on the street because there was nowhere to go and there were no taxis. DON'T STAY HERE.
DO NOT BOOK THIS MOTEL!! I booked this property specifically because it says itâs close to the Malpensa Airport and it offers an Airport Shuttle. It is definitely not close, and it cost us 40 euros in an Uber to get there. The person working that night was less than hospitable and wanted to keep our passports overnight because he was too lazy to type the info into the computer as we check in.
The enclosed shower wasnât connected properly as the bathroom was completely flooded after one shower. You couldnât tell it was leaking until you got out . We had to contain it with all the towels so it didnât leave the bathroom area. Everything was soaked . The neon sign outside is so bright , it shines under the curtains and lights up the room. This place is not for an experienced traveller like we are.