Hotel tres propre, tres confortable. Malheureusement nous avons eu des voisins bruyants durant la nuit dans le corridor mais l'hotel a rapidement reagit.
We had to move rooms because the beds were in rough shape in their eco friendly room and very uncomfortable. The front desk let us move after two requests and the new room was much better. We got two rooms and the other had no issues!
It was a good stay my pillow did have a stain on it, but other than that and they could've had more coffee creamer to choose from instead of jus one kind which was half and half
Very convenient to Widener University, where I need to be tomorrow. Check-in was painless -- front desk receptionist was exceptionally friendly and helpful.
This hotel is easy to find. Right next to Widner U. It is a newer property, and the property is clean and well lit. We had a king suite which was nice due to the sitting area. The breakfast area was clean and well presented. The receptionist (Rae) was extremely polite. Knowledgeable about Best Western and policies. She explained everything we needed to know about the property.
The parking was free. Just a little bit of a walk since it is in the back. Only downside. But not a biggie.
Upon check in the lady was nice enough to allow me to get into my room an hour and a half early(no one there). But she charged me an extra $10 fee to do so. That has never happened and I travel a lot. No big deal but thought I should mention
Check-in was great! But despite their clear messaging that smoking is not permitted, someone had clearly been smoking in this room. Iâve never smoked so it was particularly pungent. Everything else was great!
Canx policy is nuts I will never stay there again. I canx my reservation less than 15 mins after making it and was charged full price cause I didnât notice the dates were wrong. Terrible policy to âSTEALâ money from people like that when I never stayed there. I will file this with the BBB.
My room was supposed to be a king suite but when I got there the room wasnât available. So they only had one room left which was a queen suite.The wall had a hole in it and the bed couch had stains all on it,the drapery on the bottom of the bed had stains all over it and the wall paper was all bubbling up in the bedroom. I did a third party billing but I see on my bank statement that they charged me for the queen suite when I already paid for the king suite. I will be calling the manager tomorrow about this situation.