Came here expecting a pool for the kids based on the Hotels.com listing. At check in we learned the advertised pool is actually at the Springhill Suites down the road a good walk away. There is NOT a pool here! Staff was very helpful in resolving the issue for us.
So this is no longer the Wingate. It is now the Fairfield. With this change that happened about 3-29-2025 the check in time and staff have changed. Be aware of all of this. We have stayed at this hotel for many years and never have had a problem. We arrive about 2:45 and was told no check in till 4:00. sat in our car. then problem with Expedia reservation. We were very tired and tried to be nice but no help from the staff. very disappointing.