The facility was âokâ... not easy to locate... rooms were too porous to sound from the outside... staff needs some training in hospitality although the lady night manager was efficient and proffessional. Comfortable stay except for the noise. Shopping very nearby for those interested.
Have stayed at this property for many years and perhaps the only reason that I stay (aside from it being of high quality) is that the hotel is one block walking distance from where I need to be while in Gurgaon. If you are simply looking for a fantastic clean and quiet place to stay, this is top notch. It does have its downfalls however;
Taxi drivers cannot find location! Don't even try at night. Driver absolutely must call property, most often more than once, while enroute for instructions. Don't plan on using the hotel phone number listing given by Hotels.com as it is incorrect. Also, the phone listings for Ahuja Residency Parklane from its own website direct you to another on of its properties, not the Parklane. On this visit, it took one and one half hours from the time I left the airport until I actually arrived the hotel. This should have taken maximum 30 minutes otherwise!
Room service on the trip was very out of sorts. One order took 4 visits until everything requested arrived as ordered. Simply ordered bottled water and Sprite. To avoid this from happening again, asked reception to place an order for me another time so servers could be told in Hindi. This order too still arrived incorrectly and needed another visit to fix.
I will whole-heartedly recommend this place to anyone who wants to have a quiet, decent stay-over without breaking their banks. Very helpful staff and convenient location.
Previously this has been a favorite. Convenient location to activities that are meaningful to me and shopping, quiet neighborhood but still close to shopping, etc. Clean rooms. This time however on day 2 of my stay the air conditioning stopped working (start of summer, 30 degrees celsius in room) and was told 3 different stories by front desk, including that no other rooms were available as they were sold out that night. Unacceptable and after much argument several times throughout the day was finally given an upgraded room that evening. When confronting hotel manager was given no more than a "sorry". The management company for this property has changed hands recently and the service has suffered during this stay in my opinion as a result. I will book elsewhere in future despite previous experiences that were on par.
The hotel is located in a quiet residential area. It is 'functional'. It is ok for spening a night or two there. Room was quite bare - but clean. Toilet was ok. Buffet breakfast was alright. Restaurant is located in the basement of the hotel.
Great location in Gurgaon - close to all yet tucked away in a quiet residential neighborhood. Downside is that the property is especially hard to find. Have your driver phone ahead and check out their web site for current contact information. Room was the cleanest it has been on all of my many visits. Couldn't find any faults. Treated like family now by all of the staff. Standard amenities in the room include basic toiletries, free WiFi, complimentary coffee/tea service, refrigerator, safe. A nice place and a great getaway.
Make certain that you call ahead to get the proper telephone number for this hotel before setting out - you'll never find it otherwise which is part of its charm. The telephone on the listing continues to be incorrect and I've never encountered a driver who can locate the place on his own. That said, the property is very nice and well maintained, staff is adequate and rooms are clean. Shopping and dining are close at hand despite this guest house being in a residential area.
Amhtab and his staff were so helpful. Hotel situated in a residential neighborhood. Just a few blocks to a local shopping center with many restaurants. Easy pedal-cab or autorickshaw ride to metro stops or bigger shopping malls.