Well below my expectation, the hotel room was austere & very spartan. Not spacious, and felt cramped. Very dated - reminiscent of the Yugoslavian bygone eras. No small ref - thatâs OK, but no ice bucket nor ice dispensers. We had to very inconveniently ask for ice from restaurant.
The front desk clerk staff was so-so, especially morning desk staff. Not friendly, not receptive, but not too unpleasant. Again, like a Yugoslavian bygone era, the demeanor was rather cold & unwelcoming. Spartan engagement from the morning desk staff. (Some hospitality training would do).
The restaurant-breakfast staff was night & day to the desk staff⊠the restaurant staff was accomodating, friendly & courteous.
The housekeeping staff was above expectation, and as a guest, I felt they had pride in their work. Friendly & efficient too.
Parking amenities are quite austere. You ae essentially on your own. And if youâre new in town, to reduce stress⊠just park in parking garage or parking lot away from the hotel (Use Google Map for hints).
In relation to parking, since there is not entry way into the hotel⊠no opening reception to unload & load. Car, van or bus have to double park with hazard-lights on, which gave the guest an unsafe & rather dangerous setting, as other cars wheeze by.
There were some loud jackhammer noices reverberating through the area at 4:30 AM. But in fairness, itâs all over the downtown Rijeka area - as there was massive street construction & renovation going on.