2/10 Médiocre
8 avr. 2025
Unlocked adjoining door & dirty unit
Upon arrival, we noticed that the area was poorly lit. It took us a while to get into the property. We had to communicate for 20 minutes with the property manager. Finally got into the unit. There was no bedding on either bed, or towels But there was dirtyv bedding/ towels from the previous tenant in the hallway. Also, trash from the previous tenant was still in the room. It took.
A day for them to get us linens as well as the towels which were supposed to be included.vWe ended up buying our own. Also one of the bedroom's air conditioners was not working and no one came to fix it till day three. Communication was very poor, & i didn't feel heard. The biggest problem was that there was a connecting door that was left unlocked. We didn't know what the door led to, we opened it to find a ypung woman, scared & in a towel. It was unacceptable. We felt horrible and apologized.
Stephanie
Stephanie, séjour en famille de 6 nuits
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