This place is nice enough if you get the right room. Or if you just get the room you booked. We booked the large family suite with two beds a sofa bed and two bathrooms on the top floor with a view of the ocean. It says so on the confirmation. We Never saw it. When we checked in the were polite and welcoming and escorted us to the worst room on the basement level and said âenjoy your stayâ. So obviously we walked right back to reception and after some time and a manager they said oh, we are over booked. WaitâŠnow that Iâve said something you admit you knew you gave me not only the wrong room but made no mention of the shift until the bellman took us to our room. Furious. So they could only give us two different rooms for the first night then moved us to the âcorrect room the next day, after 3pmâ. Ok we were tired from traveling and we had a morning planned so settled but was promised a credit for the inferior room and the clearly different price not to mention the hassle and con game we were subjected to. Ok. So next day. âThe room is readyâ we get our keys and we go check it out. A better room. Great view. Two bathrooms. But still only one bed and a sofa bed. Itâs not what we reserves or paid for ! They were just so inconsiderate
This property is beautiful. Extremely clean!!!! I loved my stay here. It is very walkable, but not so close to the action that you are annoyed by noise. The breakfast is amazing. I am EXTREMELY picky, and I loved this place.
My only dislike is that in the loft, upstairs is hot at night.
Superb stay, full access to the Sofitel hotel across the road, pool, gym & breakfast, etc. Very friendly and helpful staff, clean, spacious and comfortable, would definitely stay again.
Front desk staff very helpful and friendly. Very close to everything you could want, shopping, dining, sightseeing and yet quiet to enjoy the view of the Caribbean Sea outside your windows and to hear the slight sound of horse hoofs clopping on cobblestone streets.