This is a very central hotel in the Pavillion area and the price is a little higher accordingly. Staff very helpful. Room good although it seems there are Deluxe and ANSA Deluxe rooms. The latter have apparently been renovated. I have one of the slightly cheaper Deluxe rooms. Still nice but I expect it will be in line for an upgrade.
Priced at 5 star but worth a 2 star. Nightly rate was way cheaper at walk in rather than booking in advance from websites. Old hotel without any facilities. Some weird smell everywhere in the hotel. Staff not friendly and the neighbourhood is very noisy.
I had a disappointing experience in Ansa Hotel. I had specifically requested for my 2 rooms to be side by side as I was travelling with my 2 teenage girls. When we arrived, the staff gave us 2 rooms in 2 different levels. Despite explaining our concerns, he flatly rejected our requests claiming it was the agent's fault for acceding to my request and claimed Hotel was full for the day. Only when we refused to accept, then the staff managed to find 2 rooms on the same level. Rooms were not up to good standard too. Regretted my booking. Wont recommend it.
There are many hotels that provide good service in this vicinity.