We were very happy with our stay at Indochine palace for 4 nights.
There were few minus on "annex" services: the spa massage was average (the masseuse didnt cut her nail), a disappointing cruise diner experience but handled very professionally by staff Manager (she listened carefully to our complaint and offered to not make us pay).
Many plus: the staff is very friendly, professional and always ready to help, the building and interior decoration is prestigious, we were offered complimentary pick up from the airport and room upgrade, the breakfast was delicious (my favorite was daily fresh fruit juice and vietnamese beef noodle soup), the pool was spacious and not crowded, great value for very affordable price.
We were very happy with our experience overall. We felt that we were really taken care of as guests by the amazing staff.