I had a wonderful stay at Royal Kahal Beach Resort from February 17th-21st. The staff was exceptional—front desk, maintenance, housekeeping, bartenders, and beach staff went above and beyond. The beauty of San Pedro, Belize, and the warmth of its people made this trip unforgettable.
The rooms were spacious, beautifully detailed, and well-equipped with conveniences like multiple bathrooms, a washer/dryer, and a living area. The ocean views were breathtaking, and the resort's location on the beach, close to the port for excursions, was perfect. It’s ideally situated near restaurants, activities, and shops.
However, I cannot, in good faith, rate the hotel highly due to serious safety concerns. On February 18th, our carbon monoxide detector went off with levels above 400. Despite informing the front desk, the staff seemed unfamiliar with the issue. Maintenance suggested turning off the gas, but the CO levels remained dangerously high. We were left feeling uneasy. The next morning, a friend reported dizziness, which we now suspect was from CO exposure.
While the hotel is beautiful, the lack of CO detectors is concerning. I urge management to address this for the safety of future guests.
