We travel frequently for work and leisure, and The Ivy is one of the best hotels - if not the best - that we have ever stayed at. The attention to detail in the room and at check in to ensure you have an authentic, special and comfortable stay went beyond our expectations - The Ivy is like an urban oasis. Large room with a supremely comfortable bed with a choice of pillows/duvets suited to you. Terrace with a view over the courtyard. The bathroom was fantastic - it had both a shower and bath, luxurious amenities and a decent hairdryer. Breakfast was excellent and - importantly for us - at your own pace. We regret that we didn't get chance to use the spa, pool or library, eat at The George, and could only stay one night - but we have already recommended staying at The Ivy to our friends and colleagues. The staff were friendly, welcoming and showed hospitality at its best.
For balance and awareness, the hotel is difficult to navigate with a large suitcase (or if you have a mobility problem, I imagine) due to its different levels, and the area further down Queen St East is run down (better to take a taxi at night).