Grosvenor Suites

We loved the room and the location. Best stat in Scotland.

My main disappointment is that there is no kettle in sight, everything else but no kettle to able to make a tea in the morning, hence my review for comfort. I tried to use the saucepan to boil the water yet I couldn't get the hob to work. There is no reception or staff to communicate this too and like many people I need a tea in the morning. However the shower is great and great location in Edinburgh

Apartment was perfect for my needs although it was a little bit tired. Good amenities and great location. Overall great value for money and I would stay again. One problem was lack of reception open early to enable me to leave bags at checkout before work.

We paid for a suite room, complete with kitchen. However upon entering our room, we discovered it was very small, barely big enough for the queen bed. We immediately returned to reception, which was a few blocks away in a different building and lodged a complaint. We were told that there had been a mistake and we were given the incorrect room. However, since there were no vacancies, we were stuck with the small room. We had to demand a 50% credit, which was given. We also reported that the TV remote was missing, which was never rectified making the TV unusable. Additionally, the cushioned table/foot stool next to the bed had numerous stains from questionable orgin.

lovely clean room. No reception to check in you received an email to inform of a code to gain access to the entrance door and your room door. Easy to use and less time consuming. Excellent place to stay. Only downside is the lack of parking facilities

Not good.

The room I got was awful. There was no air in the room, conveniently they’d nailed the windows shut to prevent me from jumping out of them, it was that bad . Not enough space to walk around the bed so they shoved it against the wall. The bathroom hadn’t been grouted properly. If Disney thought of everything when he designed Disneyland then these guys thought of nothing. The ironing board is huge and the only socket to plug it into is near the TV which meant the cord wouldn’t reach the end. There was a weird table/box that was stained and acted as a bed side table but the lamp was at the other end of the room! The shower is like something out of the crystal maze, there are several settings to it and only one of them produces water (good luck figuring it out) There was a nice painting, but it was hidden behind the wardrobe, even thought there was a blank wall the other side or the room! Genius! Funnily enough there were no pictures of this room on their website, all the other look impressive, I’d have asked to swap, but they shut at 8pm and I arrived after this time. I got no sleep at all thanks to a uncomfortable bed, lumpy pillows and a door so thin and close to the bed, I could hear the neighbours making babies. Never again. Avoid.

Everything was to standard

It was a very nice stay. Very calm and peaceful.

1 hiccup, 1 night the cleaner forgot to leave towels. TV a little iffy but nothing major Otherwise all good