I rarely submit a review but Iâd rather save someone from this bad experience.
Unfortunately my experience was terrible and probably the worst place Iâve stayed at.
This place shouldnât be displayed as hotel.
I ended up leaving before my check out date, as well as 2 other guests. It Took almost 2 hrs to have a meal. Staff nowhere to be found.
Roaches in the dinning room. Roaches in the spa. Roaches in the shower. Dirty property throughout (upholstery, floors, stairs, doors, glass and windows throughout âŠ) Stained pillows. Mold in shower heads. Broken doors hanging from 1 hinge... on top of this the electricity went off (88 degrees) and not a single
Apology from the manager/owner.
POSITIVES
Absolutely beautiful view from the room. Very spacious and clean. Breakfast was delicious. Staff in the kitchen/servers were so kind to our son. Wifi did not work in our room but staff went above and beyond to have it repaired for us.
NEGATIVES
A bit awkward at check in. It appeared staff did not know we had a reservation and I had to prove/show our reservation email several times on my phone which was not the smoothest check in after a long day of travel.