The breakfast was great as well as the wi-fi. The staff was generally helpful. However, we were given a room facing the alley which was very dirty and smells like pee. Generally, I can live with that however we turned in about 10:45 on our first day and had an appointment early the next day. Close to midnight there was quite a bit of racket in the alley way with several individuals talking loud and making a lot a noise with cans and bottles. This went on until about 12:45 am where upon I went to the front desk to complain about the noise. Waking up the security guard, he supposedly went outside to talk to them but as it turned out he didnt he just poked his head out the door and went back inside. I know this because I filmed it from my second floor window. However, of the individuals there two remind. They continued talking loud and making noise with a lot of bottles and can, pouring it into other bags and so on. I went back downstairs and was told that they were working, like Im was to understand. So, I asked do they work for the government or a company. The answer was no only for themselves. Long story short, the next day they moved me to a smaller room yet I paid for an executive suite. I fell once, knicked my ankles on the wooden frame of the bed twice. This room was not as clean as the first, could have use a vacuum. I've stayed at this hotel at least once a year (if not twice) since 2013 but I think it is time to look for another place.