The Conrad in Sanya is beautifully positioned with fabulous gardens. Getting there was an adventure - the local airport is very small with essentially no assistance or English speaking staff. We only managed by luck to get into a cab, after facing abuse from van operators, who where very pushy. Fortunately i had seen a previous post that said the taxi fare was 150 - so was able to fend off demands for 400 and up! It is unfortunate that the hotel is not more forward in arranging transfers, like other hotels appeared to offer. Although the staff at the hotel are very polite, and try very hard, only a few of them have sufficient english to communicate your needs. We stayed in a Villia, which was beautifully positioned. Unfortunately the pool was not cleaned at all during the stay and by the 8th day was dirty. The cleaning staff did not seem to understand the issue. The gym is very very small, and half of the machines were not working. We were able to use the larger gym next door at the Hilton, but it was quite a walk. The afternoon tea and happy hour were very nice.