The building and grounds are lovely however the pool area is very small with a very limited number of beds. We found out on check in the beds had to be booked for the pool but majority had been booked the night before by other guests so only shade beds available which was not ideal for what we wanted. It was also very hard to move around the pool area as it is so tight and small.
We arrived before the advertised check in time and the receptionist was quite abrupt not a friendly welcome almost an inconvenience to her. Overall the whole check in experience was negative, no warm welcome or any explanation of the hotel and as above only informed of the bed situation when asked if it was possible to use the pool before our room was ready.
Overall an ok experience, the room was nice enough but outdated and the location was perfect but due to the receptionist and pool situation I wouldnât stay again if we returned.
Rigtig god service, smilende og imÞdekommende. Hyggeligt og skÞnt hotel. Pool lÊkker opvarmet. Men dÄrlig plads i solsiden til liggestole. Super beliggenhed. TÊt pÄ byen. Fantastisk morgenmad.
The hotel is beautiful and looks very pretty just a short walk from the lake to amazing views.
Very well located and great facilities.
Rooms were a good size; we had an executive suite which I was worried about based on previous rooms saying small, but I felt they were a good size with really good size shower room. Very clean.
Car parking extremely convenient and secure, and very well priced.
Was lovely to see many visitors with their dogs which was great to know for possible future stays.
The spa facilities are also a great feature.
Everything worked great at this hotel. The reception was very friendly and the location was perfect. The hotel was just the right distance from the city noise.
I can recommend it for couples and those traveling Garda Lake
What a wonderful experience! Our entire group of 8 was beyond impressed with the professionalism and level of service shown to us during our 4 night stay. I cannot say enough about the warm reception on arrival, helpful assistance in organising shuttles, the excellent breakfast and wonderful, attentive staff who catered to us. Super friendly, always smiling and top notch service! Our room was also immaculately cleaned with fresh towels each day. We are so looking forward to our return in 2025!
The hotel is very nice, clean and quiet. I cannot say enough about the three young ladies at the front desk! We needed to ship some items back to the states and they went above and beyond to assist us this is! They found boxes for us, created shipping labels and communicated with the post office to make sure everything was correct. The hotel is a 5 minute walk to the lake shore shopping area where you find restaurants, shops and the water ferry. Beautiful area to visit and I hope to return some day.