Three issues:
- there is a lift but it cannot be used by customers who arrive with luggage, and nobody offers to helpâŠ
- the electric plugs do not work 100% ( one out of three was deadâŠ)
- the internet was working sporadically only
In conclusion, the price charged is excessive.
very nice historic hotel in historic part of town. Ready access to public transportation as main train station is in short walking distance. Rooms are small but very cozy and comfortable.
management didnt except the fact that we had been given a sub standard room and not the one we booked. Very minimal and poor house keeping, reported blocked sink on a number of occasions nothing done, nothing available in the evening most of the time, this property is more like a bed and breakfast not a hotel, we were very disappointed. No customer care at all.
We had a nice stay overall but the parking garage recommended to us by the hotel was such a colossal rip-off, Iâm very upset by that considering how inconvenient it was.
This was such a lovely hotel! I felt like I was in a Disney movie. Beautiful hotel and surrounding area. Cobbled stone streets, charming clock tower and old buildings everywhere. Near lake Zurich. Absolutely beautiful. Unfortunately being in a small town, my partner faced some discrimination. I am white and âlookedâ Swiss and had no problems, he is Persian and got many stares and was not treated respectfully by all in this small community.
Excellent hotel with lots of charm. Large room and all amenities, portable air con which was great. We stayed 7 nights and could not have picked better.
Lovely breakfast served.
Staff are excellent, attentive and polite, nothing is too much trouble. Great location to train station to get about and Horgan is a pretty suburb.
Host runs a very efficient hotel, we will definately recommend to others.