When we arrived, around 18:00 for checking in, we were told that our room was ready.
However it was not.
When we entered inside it was really dirty and messy.
We were proposed another room but less convenient.
We had to insist to get the room that we booked cleaned. Finally around 19:00 we were able to get it.
In addition, when we get our room cleaned the second day, they thrown away our dental floss.
The personnel at the entrance did their best to accommodate us, but there an issue with the cleaning process. You canât give the key to a customer if the room is not ready.
Property looks old and we had washroom issues flush was not working, staff tried to fixed next day but it didnât work it was on/off. I travelled with family and it was so much inconvenience. I booked 3 days but originally but I cancelled last night and the management refused to refund but at the end they returned half of the amount for 3rd night and I lost the money as well.
There was noise at night as well as works during the day starting at 7 am. No air conditioning and a ventilator that does not make any sense. It was either be hot or hear noise⊠sleept not good at the end. In addition I think for the price the rooms were very basic as well as the breakfast
Zuvorkommend ! Nicht geplante spĂ€te Anreise nach Restaurationsschluss. Trotzdem servierte die nette Crew einen Obstsalat. Sehr zufrieden ! Gutes FrĂŒhstĂŒck.
Ein schönes Hotel hatte diesmal sogar ein Zimmerupgrade. Leider war ich nur eine Nacht dort und war zu spĂ€t zum Essen, ich weiĂ aber von frĂŒheren besuchen das es eine hervorragende KĂŒche gibt. Ist allerdings sehr teuer wie fast alles in der Schweiz. Ăbernachte aber immer gern im Aarehof.
Das Haus ist deutlich in die Jahre gekommen (Zimmer, Bad,...). Erst nach nochmaligem Gang zur Rezeption gab es dann ein Zimmer wie gebucht und bezahlt. Insgesamt war fĂŒr mich das Preis-/LeistungsverhĂ€ltnis nicht stimmig.