All staff that we encountered were super helpful and friendly. Ola checked us in and Chelsea was at the e desk as we checked out. Both were very friendly and professional. Upon arriving in our room, my husband noticed that the toilet seat was very loose and not stable. He was stepping out to go to the Fri t desk and ask if they had a screwdriver when Stacey was passing by in the hallway. He asked Stacy if he had a screwdriver and he said yes, and. She tughr in and fixed the problem. He also offered to take our luggage cart back downstairs. The beds are comfy with a nice variety of different firmness and thickness pillows. There was a small fridge, but we had to go to the lobby to use a microwave. I didn’t care for the “sliding barn door” that moved between the closet and bathroom. It was almost too heavy for me with a shoulder issue and if someone was getting something out of the closet as another person was exiting the bathroom, the door would slam into them. The heating system was difficult to get set also, but it was quiet and comfortable. Breakfast was great and the dining area was pleasant and clean. The food staff was also helpful and friendly. We walked across the parking lot to the Red Pepper Taqueria for dinner. The TVs and music were really loud, but service and food were good. Parking at the hotel was easy and plentiful.