Close to the start of the 2020 Xiamen Marathon.
Front desk service is no t as good as other 5 star hotels, I guess is because too many people check-ins due to marathon.
Breakfast is good.
The location pin given in Expedia is wrong and the iPhone map can not find the address given in English. Make sure to translate the address from English to Chinese and then copy&paste the Chinese address to the iPhone map for nevigation.
Hotel and amenities were amazing. 4 bottles of water daily with every else you can need for your stay (umbrella, flashlight, gas masks ?!?). The pool and gym are spotlessly clean and very well maintained. Our only complaint is that the cost of breakfast was high and the restaurants that are nearby and open are all fast food.
worst Wi-Fi ever. They call themselves international but not one of their staff speaks decent English. They got my an unopened bottle and I had to call 5 different numbers to explain that I'd like a bottle opener to open the bottle. Overall frustrating experience through the stay.
It is my second stay in this hotel. The hotel is great in general. Solid 5 stars. Service is excellent. They upgraded me to an oceanview room. Great view from the room. Excellent pool. Recently, the new entertainment complex has been added to the hotel (lounge and restaurants). Beautiful grounds. A few shopping malls are nearby (5 min walk). However, right now the hotel is under renovation, so there are some inconveniences (e.g. construction noise during night). Hopefully, it is temporary.
Great conference hotel, Buffet Breakfast is HUGE, rooms are clean and modern. The area is not abundant with local choices for restaurants, convenience stores or night market stalls. If you are attending a conference in Xiamen and the main Convention center, this is a good choice.