Excellent all around breakfast was great. We even got upgraded to a 2 bedroom. Staff was wonderful! My only complaint is the mattress on the bed was too firm for my liking.
The Peninsula team were very helpful in every respect, and the amenity of their free shuttle to take us everywhere we needed to go was fantastic! The location is just perfect and we look forward to a future stay.
Pros: the staff are very friendly and great location.
Cons: needs major renovation/uplift. I read on reviews that it was luxurious. There was nothing luxurious about this hotel.
The hotel served its purpose. If you are just looking for a spot to sleep at night, its fine. If you are looking for something more luxurious, you won't like it.
I have one complaint - for some reason the hotel has music blaring out on Friday, Saturday and Sunday afternoons. Why? In 212, my suite, couldnât escape it. I couldnât have a sleep or read. On Friday I looked down at the area where the music was and it was deserted. Shouldnât the hotel ask guests what they think of it?
Our stay was wonderful , the suite was beautiful and clean and breakfast good. We will definitely book to stay here again next time we visit Capetown .
Beautiful setting, beautiful people too many names to mention. Very helpful staff. 5 star rooms. Been staying here for many years. My home away from home since 2010.
Just one occurence where a dog was allowed in to the area where the pool is. He was on the table and on the coaches outside. It wasn't people staying at the hotel. The lady was using rude language in front of the kids esp mine as our tables where next to each other!! I alerted a staff member.
I cannot say enough good things about this place. Great location in a safe area, next to the Promenade and the tourist bus. Plenty of restaurants and shops around. The views from the rooms are unmatched. The service staff might be the best part of this place. They go out of their way to accommodate you as a guest. Lots of amenities between games, gym, pools, on-site bars and restaurants. This was my first time here, but I will make sure to return on my next visit to Cape Town.