I disliked the fact, that there was no possibility to order to eat and drink before the restaurant of the hotel would open at 19:00 hrs.
The roomservice also is not able to serve anything till the restaurant is open in the evening.
Very poor service, for such a nice hotel !!
We couldnt fault this hotel in any way it was clean quiet and so comfortable. The staff were excellent and went out of their way to help us with breakfast, trips, taxis and location of places we asked about. Would highly recommend.
It was a good stay. Staff was very accommodating except for the night duty manager when we checked in, he was a little rude and arrogant. The rest of the staff was very friendly. The place was clean. It was worth the stay if you book from hotels.com otherwise their printed rates are exorbitant and not worth it.
Very good atmosphere for stay. No charging in early check in which is a very positive sign. Clean and decent hotel. I love it. I will continue staying whenever I come to Pune.
Not really a pleasant experience with the hotel virtually bereft of any frills, be it bottled water, tea maker in the room, pair of slippers or anything that you can ask for ....
Excellent hotel in the heart of the city Easy access to the railway station and stones throw from MG road. Excellent online deal by Expedia and bonus of Breakfast included.
Hotel did not provide complimentary tea and coffee and no bar mini bar.Front office staff lacks customer service,did not supply enough linens for 3 adults for 1st night of our stay.