Excellent customer service! Breakfast was included in the booking which was a pleasant surprise.
They had a whole range of facilities such as laundry („40 for the washer and dryer), fitness centre (fully equipped with the latest treadmills, interactive Peloton tracker, weights area and strength and conditioning section), excellent intercontinental buffet breakfast and extremely clean rooms.
The only issue was that none of the staff spoke English. I would have expected at least this for an international chain of hotel. Instead they were using translators.
We have enjoyed staying there for 3 nights. The breakfast was full of veggies and variety of food. The room was clean. All aspects were wonderful. If there were one thing lacking I would say that thereâs some smoking smell in the hallway. Comparing with other hotels we had been, it was mild.
Great service and friendly staff.
Clean, comfortable and spacious modern rooms with. Just no bath tube, which would have been nice on these cold days. Convenient location next to a shopping mall (Han's Plaza) with lot's of restaurant choices.
Breakfast is very Chinese style with a wide selection of different dishes, however there is not much choice for western. Most important, there are many fresh brewed good coffee-makers available. Seating space could be more on peak hours 7:30~8:30am.
if you plan to go to downtown of Beijing, it will take you about 1h by car each way, if there is no traffic jam. So if you plan to visit sights inside of Beijing, you may consider other hotels. If you're in the area of the hotel it won't matter.
Enjoy your stay