I booked my room and stated it was my wifeâs birthday, they did nothing to acknowledge it. So why ask what is the special occasion? Second I booked a rum tour, paid for it but they put a 1000 dollar credit hold on my card. When I asked why the hold was still there they said it is policy to hold for 10 to 15 days. This makes no sense and they would not remove the hold.
Sandals Barbados is a beautiful resort with very beautiful gardens. Very friendly and helpfull staff Because it was not possible to reserve all the restaurants you wanted to a 3 days stay did not bring what was expected. Room needs an upgrade. Food was good but not very special.
Property is nice but service is very hit and miss, rooms are tired and bed was extremely uncomfortable. We raised the bed issue as soon as we checked in and was promised a mattress topper that evening. Despite lots of promised and chasing, it eventually arrived on night 3 and didn't make much of a difference. Rooms are also very noisy from neighbours and outside as the bathrooms have vents you can't close - so enjoy the shows while in bed... We expected much more from a Sandals property and would not return.
This is how all âAll inclusiveââs should be!!
Not only was everything included, premium spirits as well, but there was so much choice. 20 places to eat at meant in the week we were here we didnât try all of them.
Quiet and Lively areas to suit all tastes. Shame the sea was choppy all of our stay but it didnât really spoil much.
And the staff (all staff!) were just so friendly.
Big converts to the Sandals concept.
This is my first time staying at a Sandals resort and visiting Barbados and it was disappointing. I do not think I would go back. I felt like it was a waste of money. The positive side is staff were very friendly except for one of the ladies working at the main pool bar. Overall I feel this was over advertised. They say thereâs a lot of restaurants but not really. The good ones is only available for dinner. If you want to make reservations you have to go to the desk, which they leave so early. The breakfast is horrible. We ate once and never tried it again. Lunch thereâs not many options open. As far as the liquor it felt like it was cut with water. You can drink all day and never feel drunk. Entertainment completely horrible. Thereâs barely anything to do. Especially at night. The beds are way too firm. Iâve stayed at lower scale resorts and had a wayyyy better experience. Itâs also disappointing because this was the first vacation my boyfriend I took together and we honestly both felt like we wished we picked elsewhere. For my first time staying at a sandals I am really disappointed and donât think I would be likely to book again.
We enjoyed our stay at Sandals Barbados Adults Only. The property is beautiful and well-maintained. Plenty of dining options and lots of pools. The staff was very friendly and attentive. The property is convenient to the airport, so transportation was a breeze. Plenty of activities for the choosing. We would definitely return!
- Airport pick up and Check in went well.
- The food was excellent and restaurant staff was exceptional.
- staff around the grounds were very pleasant and always said hello with a smile.
- Upon arrival had to wait approx 1 hr for luggage to be brought to the room. - Housekeeping was an issue as 2 days clean towels were not provided by housekeeping and one day our room wasnât cleaned at all and we had to call for someone to come up (6:30pm).
- They werenât enough towels at the pools or beach. Guests had to walk around the grounds to find towels.